Member Experience Specialist

Job Description

What's next in the world of social networks?

Empowr (www.empowr.com) is building the world's first social economy. What's a social economy? A social economy is taking the best of what you love about your favorite social network and allowing you the opportunity to monetize your time while you're there. It could be blogging about your passion, selling goods and services or using your expertise to help someone else become successful. We are building a platform that will enable the community to help itself through crowd-sourcing the expertise in the community. We will empower the community to help each other so that everybody wins.

What is empowr looking for?

Right now we are looking to expand our Member Experience & Development Team with people who are able to lead and manage multiple projects. Member Experience & Development Specialists will be responsible for interacting with members via email and chat, gather and report on user feedback and trends, develop templates & FAQs, review content to ensure they meet our Terms of Service, and assist with projects as needed. The ideal candidate will have a passion for helping others, the drive to grow, and a will to succeed. This position provides plenty of opportunity for growth.

What experience should I bring to the table?

  • Bachelor’s degree or relevant experience
  • 1-2 years of work experience
  • Have a can-do attitude, urge to succeed
  • Have knowledge of Excel and the ability to recognize patterns in community behaviors
  • Ability to innovate and work to create best practices
  • Bring passion to work each day and have the innate ability to inspire passion in others
  • Exude confidence in ability to resolve problems
  • Ability to self-manage their daily activities
  • Ability to learn quickly and take on new projects and assignments as needed

Why should I join empowr?

By now you've probably seen our website and the answer should be simple: you want to be a part of a team that's going to create a game changing social economy. You want to help build a social economy with the potential to touch and help billions of users across the globe. You will get to help shape the product and company as we scale and grow. You will get to work with a world-class leadership team, as well as specialists across technology, design, program, and strategy who have unparalleled knowledge and understanding of the social networking domain.

Where are you located?

Our headquarters are in downtown San Diego.

What about work sponsorship?

Right now we're unable to help with work sponsorship, such as H1B visas, H1B transfers, etc.

How do I apply?

Please send an email with your resume and cover letter. In your cover letter, please explain what interests you about empowr.com, what you are looking for in your career, and why you would be the best fit for this position.

Contact us at recruiting@empowr.com to learn more!